The host had really bad communication problem, at the beginning after accepting the booking request he kept sending me messages either to extend my stay for 1 week or to cancel and by telling him if you want to cancel please do it yourself why would I cancel and pay around 16 Eur for the admin fees while its his own problem since he is the one accepted the reservation request from the beginning so he decided not to cancel, again at the check in the miscommunication problem continued.
After reservation I asked Tiago about the check in and he said you can check anytime after 1 , I sent him a message a day before and then he replied on the day of check in that he is in Asia and that we have to check in after 6pm and he was not sure if the previous guest has already check out or not , I was so angry and sent him a message that it is not my fault we have heavy bags and he told me in advance that check in is at 1pm.. so he said go to the house my roommate is there he will let you in but anyways you have to pick up the key from a hidden place afterwards, I went there as agreed and no one was there , sent him a message again and his reply was my roommate left the building he is not supposed to wait for you and at that time it was around 2.30 pm so I told him but you said your roommate was here and he was supposed to wait for us. he replied he has no solution for the moment and that we have just to go and search for the hidden place where he left the key and he texted a location that was supposdely 600meters away but actually I had limited interent access and also it was not that close to the house I kept searching for that kiosk where he left the keys for more than an hour and I did the check in around 4 pm (sorry but the whole experience was pain in the ass).
The bathroom and kitchen were unclean and the Garbage can was full of rubbish (no one cleaned it for like a week or more).
To be honest the room was ok and the bed was clean but pillows were so small and un-comfy.
The location is the only perfect thing in the residence since its so close to Alexanderplatz and everything is reachable in a walking distance