Just reading your review, and we are disappointed. Firstly, You messaged me to say you wished to check-in late, which I agreed to, and then I very kindly offered you a new time for your farm tour the next morning at 8 am, because we were concerned you were going to miss the tour, and I do try to be as accommodating as possible for my guests if they let me know their plans. However you messaged back and said you would be leaving again at 7 am in the morning so would not be able to make that time. We left lights on for your arrival, and the heating for your arrival, but as it was past my check-in time we do not meet the guests as we sleep from 9.30pm, as our day on the farm often starts at 6 am.
However, the next morning I messaged you at 11 am when we all realised you had not left yet, to say I would be over in 5 minutes to start cleaning (I had reminded you in my message the night before that 10 am was check-out)!! When I arrived at the cottage, I found "USED" FACIAL TISSUES, littered all through the cottage, on the floor, on the furniture, which I had to pick up. I explained to you at the time that this is a HYGIENE issue, and also how DISEASE gets spread, and could you in future please put your tissues in the bins provided. Who picks up the dirty tissues where you live, or do you just leave them all over your home? Despite the used facial tissues left everywhere, the dishes were done and the rest of the cottage was reasonably tidy. You never notified me of your late check-out, and then when I suggested the penalty in my message (which is stated in my rules, and clearly displayed in the cottage), you chose to leave immediately, without paying, but later returned to pay the late check-out fee!!??