Thank you very much for your beautiful words regarding us. It is true that you communicated to me (already being in my house your change of plans), that of 3 nights reserved there would only be one, but they did not tell me at any time that I wanted to be refunded the money of the remaining 2 nights, to see me said That would have reminded them that I have put into the policy of strict payment.
And if you were asked to change your date at least a week before, I would gladly have accepted it (but I was already at home), you can not ask for a change of date, because there would be no room for another guest to reserve the dates. Days that you would leave bacantes, besides that of today for tomorrow it is impossible to receive reservations.
I'm sorry but I can not guess that (I've already been in my house requesting a change of date, that's not correct) in any hotel in the world if you're already in it and you want to leave before, you can leave but never think of it Ask to be refunded the money of the remaining days remaining, because they simply will not return it, you pay for a service that you are already enjoying (it is not our fault that you change plans overnight) and if you did changes In your plans and decided to leave earlier, it is your decision, but you can not ask to be refunded your money for the remaining days that you will not enjoy in the facility.
I hope the next time they make their travel plans, they will think well what they want and how long they will be in each place.