Roman, your reservation was a same-day reservation that got to me literally 5 hours before you checked-in, while we were away. That is the only reason I had that request for you, and it was clearly mentioned. We DO NOT ask any of our guests do do any of that normally. And the just to clarify, you were not asked to do any laundry. You were only asked to throw the dirty towels and one sheets that were used by you in the hamper. One of the towels were also ruined by your guest by removing makeup with it, without having it clearly stated on Airbnb and in the bathroom. The whole point of having Airbnb is to give the guests an opportunity to have comfortable stay at price that's half than at a hotel. Not to treat someone's home like a hotel. I can clearly see from your profile that you haven't stayed in many Airbnbs, more than one. So you are probably not the best judge on this. And I wouldn't be have 50+ 5-star reviews if I wasn't doing this right.