We are sorry that the house was not up to your expectations. We did spend a lot of time preparing for your stay. We addressed the issues we knew about as quickly as we could, I had a repairman fix the dishwasher before arrival and did not know there was an issue with it. My husband checked the showers and found all of them to be working. I reviewed the house before arrival and I never saw any mold and it was never brought to my attention if there was mold. All the mattresses have box springs. I left supplies for the house before your arrival, toilet paper, paper towel, trash bags, cleaning supplies, soap, etc more than I do for most rentals. We even offered to clean the house which most people do not offer and you declined the service. To be honest, for people we rent houses also, I was disgusted by the state of the brand new towels that I put in the house for your stay. There is a washer, dryer and soap powder provided on the property and one towel was left on the floor with vomit or something else on it without even an attempt to clean it and the floor in the bathroom was never cleaned either.
We have had two other families stay at the house since your stay and loved the house and their time in it.