


The studio is new, has fantastic pool and a very good location in Patong. Located only few meters from supermarkets, restaurants, banks, pharmacies ….
Voorzieningen
Keuken
WiFi
Strijkijzer
Gratis Parkeergelegenheid
Fitnessruimte
Föhn
Huisregels
Niet roken
Niet geschikt voor huisdieren
Geen feestjes of evenementen
Inchecken kan op elk moment na 15:00
Uitchecken voor 11:00
Toegankelijkheid
Lift
8 recensies
Nauwkeurigheid
Communicatie
Netheid
Locatie
Check-in
Waarde
Very good homestay, but the communication very bad, and we keep waiting for check in.
When we check out, unreachable to the owner.
Beware of the electricity, is extra charge, 5 days we used about 500 baht. This is out of expectation and no house keeping for us.
But overall …
Reactie van Yves:
We are glad to hear that the guest enjoyed the majority of their experience in our property. Our guest's feedback are always appreciated and also taken into account. As we are a property management company and queries are handled according to urgency, take into consideration that we are managing multiple properties at a time, we try our best to respond to all queries and concerns in a timely manner. It is disclosed in Airbnb upon booking that it is not included in the rental price, A studio apartment is expected to consume average 50 bahts per day but can still go beyond that amount depending on how mindful the guests are with their air-conditioning use. We do inform our guests that only check out cleaning is included in their rental, and if they do need extra cleaning within the duration of their stay they are encouraged to inform us and we do provide extra cleaning service with an associated charge. We take all feedback seriously and will use this to continue to better our services for all our guests.
maart 2018
Our stay at the Emerald Studio was good. At first, I thought this will be an apartment, only later I did the research and found out that this is a hotel.
The room is great, spacious, very modern and clean. Bathroom and kitchen were great too. Location is 50/50 - we liked that it…
Reactie van Yves:
We are glad to hear that the guest enjoyed the majority of their experience in our property. Our guest’s feedback are always appreciated and also taken into account. The location of each property is disclosed upon booking and most our properties are on higher terrain to provide our guests with magnificent views. As for the response turnaround time, We are a property management company and queries are handled according to urgency, take into consideration that we are managing multiple properties at a time, we try our best to respond to all queries and concerns in a timely manner. We also understand the possible need for motorbike/car rentals for our guests to get around Phuket. And though we do not directly provide this service, we do direct our guests to our trusted partner who can assist them with this need, given that the guest inquired to us about it. We take all feedback seriously and will use this to continue to better our services for all our guests.
februari 2018
The place is great - walking distance to the edge of patong but secluded enough that it is beautiful and quiet. The room itself is modern, comfy bed with nice sheets. Communication was good. The host organised an airport transfer for us. Overall a great hassle-free stay. 5/5 Woul…
We have more than 17 years experience in tourism & hotel management in Europe and Thailand.
Our success is due to their high knowledge of the business, strong organization skills & the knowledge of 5 languages.
Talen: English, Español, Français, Italiano
Responscijfers: 100%
Responstijd: binnen een uur
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