Spacious 3 Bedroom Apartment with 1 Bathroom. Living area opens onto a balcony with table/chairs and a sun umbrella. An easy 5 minute walk to the town centre. This apartment has a designated parking space for one car.
1 queensize bed, 1 eenpersoonsbed
1 queensize bed
Niet geschikt voor huisdieren
Geen feestjes of evenementen
Niet veilig of geschikt voor baby's (0 - 2 jaar) - The apartment has internal stairs across two floors
De inchecktijd is tussen 14:00 en 18:00
Uitchecken voor 10:00
The actual apartment was good. We booked for 3 days and we had to do the cleaning and everything ourselves which we never had to do at any other place we stayed over. People don't want just a roof to stay when they pay such big amounts. It is the service that makes the differenc…
Reactie van Cranbury:
Hi Asha, Thank you for taking the time to review your stay. We understand that you booked a 3-bedroom apartment as you were unable to find anything smaller for 2 people. However, we cannot offer upgrades simply because you have paid for a larger apartment. We are not a serviced property, and never advertised that we were, so I am not sure why this was an expectation. When you checked in, you were advised that there is no servicing, and no staff on property as it is New Years Day. This was also sent to you in writing more than a week prior to your arrival. The apartments are modern and fully self-contained with all appliances you could need, including a washing machine and dryer, as well as complimentary tea, coffee, etc. provided at check-in. The supermarket is less than a 5 minute walk for anything else you might need. We take pride in our property and certainly think it is more than just a roof over your head. We have received several positive reviews from very happy guests to this effect as well. While I can understand it was expensive since you booked a 3-bedroom apartment for 2 people, but that was most certainly your choice, and if fully occupied, we certainly believe we charge a fair price for the unit. We were accommodating with a late check out even though we were extremely busy that day and could not really offer a late check out. However, as you were unwell, we allowed you to check out an hour and a half late with no extra charge, which is extremely rare at any property. We consider this good customer service, so I am sorry to hear that you found it less than what you expected. However, all feedback is valued, and we will do our best to provide all our guests with an excellent experience in the future. Regards, Neha Reception manager
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