Thank you for the feedback.
In our advertisement text it is clearly that the road to the train station to the guesthouse is ± 6km. We have two private bikes for everybody's use, but as a service to you we arranged that 11 rental biks were delivered at the house, but unfortunatelly you did'nt open the door and they left.
But however like I told you, if you travel with a big group it is much cheaper if you take the taxi, you save money, because the taxi to the station cost 30eu. and the train ticket to Amsterdam cost 7eu. x 13 pers is 121eu. all together. If you take the taxi directly to Amsterdam Center it cost 75 eu. for the same distance.
--Yes we do live in the country side between animals, like cows, rabbits so also insects. Because of that we clean the windows every month, but in springtime we will do that more often now. I hope you have noticed we have also air- grids in all the windows you can open, that avoids mosquito's to come in.
--Concerning the work what had to be done, there was a weak spot in the roof, I called the slater two weeks before to fix it. In summer they are very busy and I was very happy that I fitted in his agenda. When I asked you if the slater could walk through the house to the roof it did'nt seem a problem. Sorry if this brought inconvenience for you.
And at last, you are right that 13 people is a bit much for the house, that's why we normally rent it for 10 persons.
We do our utmost best to please everyone and all in all, we regret that you have experienced it so. Unfortunatelly force majeure exists.