hi, I feel sorry and understanding your feeling. Guess it was misunderstanding. I only met you about 3 times? in total about 10 mins? I had 2 exams during the period of your stay. So I instructed my maid to help you if you need. I was shocked those things you mentioned here. About laundry, you said you had no time to do laundry as you came back at midnight. I told you that you can put your clothes in the washing machine and I will ask my maid to hang outside and collect for you. i instructed my maid in front of you, right?You heard it. I provided this help without any charge. I can not understand why you give my maid tips? I checked with her just now. from her understanding, she thought you gave her $2 for the laundry she did for you, not for the washing power. She told me just now: you told her:"pls take this $2 as an appreciation to do laundry for me." You know it is self laundry. She did extra work for you. I was surprised to know this things behind me, I warned her not to take any tips in the future. If you met difficulty, you could seek the right person Me to solve it for you. I did not know anything about your problem! you heard what i told my maid! I thought everything was fine since I gave instruction to my maid.
About the bedsheet, my maid replyed: you were the one to give her what you need to wash. So She did not think too much. As you lock the door everyday, how can I go inside to clean?
Anyway, you can let me know your needs, tell me directly throught (Hidden by Airbnb) or message, right?
We did provide towel. But you do self laundry. This was what the difference from hotels. Guess there were some misunderstanding.
You, me and my maid are all kind person. You have some expectations and supposed we know that and did not seek the right person to help since I am the host. I trusted my maid too much and thought she could settle down everything(from the past experience, she really did a good job before). My maid said she could not totally understand your English . because of misunderstanding, we all had unhappy experience. Anyway, wish you good luck next time on Airbnb.