Thank you Eleanor for the review. We are already taking care of the electricity and from now on our guests will not need to buy it by themself. I wish you were asking to help you with the electricity - we would gladly do so! Regarding the water -we provide our guests with the opportunity to save on the water and to buy 5 gallon of water for 1.5 USD from the supplier exactly as the locals do, instead of purchasing 2 liter of water for the same price. The water is delivered for free upon your request to your apartment. You did not pay to the water supplier, so he did not agree to deliver you the water. Nothing of this has to do with us. Regarding the distance from the town, all the information on the distance and the location is clearly described . So, if you consider a walking distance of 20 minutes to the center of the town as a hassle, and on the other side you are not willing to rent a bike or have a ride with the tuk tuks (which are easily available), why did you book with us?