Thank you for your very untrue review peter - I’m so upset with how you treated our home I’m new to air bnb and these guest were only my third set. The two previous set of guest were a delight
Firstly peter contacted me Friday at 12 midnight complaining about the noise from my neighbours - I’ve never had a problem with any noise from any of them in 11 years of living in Chichester place. Chichester place is grade 2 listed and over 200 years old so there is general noise but none of my nieghbours are loud or Have party’s.
I did contact Gareth my nieghbour to check in to see he assured me three was no loud music or party he was simply watching a movie.
He even went and knocked the door the next day to apologise to peter and his family .
I had a text from my neighbour Erin that lives at 10a Chichester place ( basement flat ) to say that peter and his wife had woken them up Arguing loudly at 8am on Sunday morning.
When I went to the house on Sunday after these guest had checked out I could not believe what I saw.
They had left pulled out stair gates off the wall and broken it damaging the wall.
Nearly every light was left on
Out plantation shutters were left wide open
Piles of dirty washing up
Food, sweet, sugary items and beer left out which caused ants to come in combined with the heat
Overflowing rubbish ( my house rules politely state please wash up after you use anything and take rubbish out )
There was dirty walked up our stairs ( house rules kindly say please no shoes up stairs as it’s brand new fitted carpet.
When I arrived upstairs I was so upset with what I found the bed had been soiled with urine and just left in the master bedroom.
I couldn’t believe that peter and his family did not even have the common decency to let me know this had happed - it’s my home after all not a hotel room to be trashed
I understand accidents happen what the whole superking memory foam mattress is ruined by a large urine stain they did not even stripe the bed linen.
They broke the glass of out wardrobe door ( maybe letting children play opening and closing them )
Broke out bedside lampshade
They even stole my pillows I’m still in shock
I’m so so upset by this experience with this family and I’m totally baffled how people could treat someone’s home this way it’s totally put me off being a future host and I’m thinking of cancelling all my future bookings due to this horrible hurtful experience.
My £45 cleaning fee is for general cleaning not to clear the mess I have been left with and soiled mattresses
Peter has refuse to pay for any damage they have caused me so much stress , expense and inconvenience .
I’m so upset by this all and the amount of abuse I’ve bedn getting from peters wife via messaged and picking holes I’m
My home. It is beautiful and we have Spent the past 11 years renavating Chichester place its so awful the unkind things they have had to say about mr personally to I’m not rude or aggressive and all my neighbours are the most kind caring people
It’s such a shame