Greg, Thank you for the feedback; although the description possibly reflects your refusal to accept responsibility for damage done to our home. The home is a single (studio) so yes, it is one big room. Nothing to hide; nothing to explain; although it is considerably larger than most singles especially as it has a large walk-in closet. Maybe in the future, you and your friends will be more comfortable in a 1-bedroom or 2-bedroom.
You asked to have the twin beds exchanged out for a queen so we are shocked that you complained, especially as we bought a new queen bed to accommodate you and your girlfriend. There was still two twin beds (day bed), a twin in the closet that could be easily laid out for guests, a full-size futon, and the queen bed, so technically enough space for 4-5 persons easily to sleep. If I recall, your reservation was only for 3 people too, not 4 as you mentioned in your review.
The building has been recently updated so maybe you are referring to "rundown" due to the street work being performed outside by the City. The common hallway is a new wood floor, and the apartment was heavily remodeled in the past year, including new windows, appliances, paint, etc. However, since you are not from LA, maybe the expectations for the price is different.
We entered twice in a 6-week period, with notice, but would not want to intrude on a guest's privacy and inspect as you implied. We upgraded the curtains while you were there and made additional space for you in the shared (huge) closet; both for the comfort of you and your friends. The cleanliness issue was due to you and your friends such as the filthy toilet and exploded beer in the freezer or the scorched pan. The entry walls were painted just before your move-n, so we are sad that you and your friends are not accepting responsibility to damage to our home.
We try hard to provide a quality home and also buffer complaints from neighbors such as how you and your friends knowingly took over multiple parking spaces that were not yours, causing neighbors to park on the street when they came home late from work. We gave you a good rating because for the most part you were decent guests, but in reflection, maybe we reviewed in haste.
We wish you well as you settle in Los Angeles.