Dear Elisabeth your comment take us by surprise because it is not the best way to describe the whole stay at our big and clean house with garden and quiet surroundings.
Also is not fair rate down our punctuation because you couldn’t make on time at the check in. We’re very flexible with the arriving times and we care about sending all the proper information to guarantee that the arriving at our place will be the easiest as possible and it had worked well all the time.
We do all possible to allow from the beginning that our guests feel welcome, but on the description we explain that we travel a lot and if you couldn’t be on time to check in and don’t take a look at the info we send, it is a little difficult to guess when you will be arriving.
We regret that despite the affordable price, a fine clean house and some nice advices to hang around Vienna in a couple days, it wasn’t enough for rating 5 stars like the previous guests.
Laura & John.