Caroline Im surprised with your review.
I have for than 30 reviews in positive way.
The first thing you said you cant arrive before 11pm,what I was happy with that.
I cant believe you think the flat is dirty,not all the flat its clean.
In the advertise you can read its a sofa bed not bed,of course its not comfortable as a bed because its very comfortable and big for a sofa.
And always its hot water and which a lot of pression so I dont know what are you talking about,and one more thing the toillet was with a lot of hair when you leave the flat,and you leave the flat very untidy and you and your girlfriend were very noisiy in the night so thanks god you stay only one night.
So I dont agree with you at all.