Dear Esther, I am truly sorry that you did not consider our guesthouse worth of 5 stars. Concerning the location, we throughly explain how it is, it is a real Brooklyn neighborhood and, in all fairness, it cannot be compared to expensive prime tourist locations where you will not find this kind of outdoor space.
Concerning the other categories, arrival, communication, cleanliness, I wish I had known during your stay what it is that could have been better. I take a lot of pride in the condition of this renovated apartment, and make sure myself that there is not a speck of dust on the floor before the guests arrive. Bathroom, sheets and towels are fully sanitized before each guest. And concerning communication and arrival, we go to great lengths to accommodate guests' arrival times and make sure that we answer every doubt.
Again, I am sorry that your experience was not 100% positive. Thank you for your feedback and enjoy your next Airbnb stay!