A charming Japanese style house in Arashiyama, one of the most famous areas in Kyoto! A spacious house, great for a family or group with space for 6. Come home and relax after a long day of exploring!
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Overall, the stay was average. Location was decent - about 5-10min walk to train station and river which is the main part of Arashiyama. Beds were comfortable. However the cleanliness and amenities left much to be desired. There were live and dead cockroaches (6 in total) and we …
Reactie van Kazu:
Dear Gabriel, Before anything else, I would like to thank you for choosing my place for your trip here in Japan. Thank you also for your kind compliments and feedback. With regards to the cleanliness and about the insects, it would have been best if you could have informed me about this matter so that I could have informed the cleaner and immediately took an action on it. And for the towels, each guests are entitled with 1 set of towels (1 bath towel and 1 face towel). If you could have asked me about it, I could’ve checked if I could give you more of it. I know I can’t take back the time but I would like to extend my sincerest apologies for the inconvenience these matters has caused you in any way during your stay. I will do my utmost best to improve the cleanliness in my place so I could serve you and any other guests better in the future. I hope I’d still be given an opportunity to host you again on your next visit here in Japan despite of any odd experience you have had. Thank you!
Hello, I'm Kazu and live in Kyoto. I've lived in London and Delhi, India and visited many countries. I met many kind people and enjoyed staying there, and came to love those countries. The reason why I've started airbnb was I also would like all travelers to enjoy Japan and …
Talen: English, 中文, 日本語, 한국어
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