The host canceled this reservation 92 days before arrival. This is an automated posting.

They make me surprise about their service. When I checked in, the room was overbooked so they bring us to the hotel close their place. I was upset at the beginning but they offered me free breakfast, dinner, drink and refund for me as well, so everything was great. Their place has amazing view to watch sunset and chill. One of the best accommodation in town, they also have perfect service. The staffs are very helpful, really care about the customers, they even give me a scarf to apology after so much free things they offer me. I have nothing to say but give them 5 stars for outstanding service.

环境舒适,干净,Tony好好人,从机场接送到酒店,再开车送我们去市中心找吃的。酒店配套设施齐全,有泳池,健身室,桑拿馆,好干净

Because of being 3-story house, it is very wide and it is clean. 24 hours have the guards in the around house. The security is very good. An owner is really kind than something.and good at English. It is well communicated. If I get to go again to Vietnam, it is the home which you'd like to go again. The house which would like to give the star 6.

Zeer goede plek en de gastheer is leuk. Dit appartement is een echte aanrader.

Het appartement heeft een fantastisch uitzicht op de West Lake. Het is ongeveer 20 minuten lopen naar de oude wijk en de luchthaven bus # 86 haltes op de hoofdweg op een paar minuten afstand van het appartement. Louis was een geweldige gastheer, zeer responsief in de communicatie. Hij liet ons onze bagage op te slaan na het uitchecken en kwam naar buiten om ons af vrij laat sturen, zelfs het was 's nachts. Kortom, een geweldige appartement en zeer aan te bevelen.

Dit appartement in Hanoi is een aanrader. Alles van de locatie, decor, uitzicht en uitstekende service zijn geweldig. Als uw bezoek aan Hanoi en willen een plek om te verblijven dan overwegen dit appartement

Louis was een fantastisch en gastvrije gastheer. Prompt in antwoorden en zijn appartement is echt mooi. Precies wat je ziet op de foto's. Geweldige faciliteiten, hij heeft alles wat je nodig hebt. Zeer schone plaats en je krijgt een mooi uitzicht op het meer. Kan naar de stad gemakkelijk in 5 minuten door uber. Zou deze plek zeker aanraden!

Het is goed voor gasten die genieten van een mooi uitzicht op het meer en is bereid om compromissen te sluiten met al het andere.

Geweldige locatie en een geweldig uitzicht, maar we merkten een paar details ontbreken. Toen we aankwamen, was er slechts 1 badlaken, geen matras op het bed, een half-open tin foil pakje bad zeep en slechts 4 drinkgerei (2 highball glazen en 2 koffie mokken). Het appartement zelf is uitzonderlijk in de lay-out en het uitzicht - het beslaat de gehele bovenste verdieping met een prachtig uitzicht op het meer. Een beetje aandacht voor detail zou dit een uitstekend thuis verblijf in Hanoi te maken.

Louis appartement is prachtig. Zijn locatie is zeer veilig. Louis gereageerd op eventuele problemen snel.

Geweldige locatie, uitzicht, en gemakkelijke toegang. Plaats was zoals geadverteerd en Louis was een mooie en behulpzame gastheer.

We had a great time in Mai Chau. The local family was so friendly and it was great to stay with them. The food was really good. They even arranged a dance show with their family and neighbours for the evening.

Imagine! You arrive after 3 hours in a bus in Nuyêt Ms. and Mr. Doi who welcome you into their home style Thai as if you already cut down on things of their friends. You sit on cushions around the mat that serves a sumptuous meal cooked by their daughter-in kitchen on fire. The son, Luy serves small glasses of rice wine to toast your welcome. Ms. Tuyêt is a first piece of meat in your bowl in the tradition of hospitality. After a nap you go around the village and the next day a long motorcycle ride in the National Park of Pu Luong which offers wonderful views of the rice terraces. The evening, Minh has prepared a delicious meal and a nice show of traditional dances. Two intense jounées discoveries and encounters a warm family that you leave with the desire to quickly find. We kept the address of this family friendly we have a chance to review since we live in Vietnam!

Lovely rural setting! We saw zero tourists in the two nights we stayed at Pham's-which is exactly what we wanted! Unfortunately Pham wasn't there, but his brother and his family were very welcoming and made us feel at home. The food was lovely and the people as well! Thank you Pham!

Overall we (3 guys in our mid-20s) had a fun, memorable and relaxing experience. I would recommend a Mai Chau homestay, perhaps even this one, but you should know what to expect beforehand. We were led to believe we would be staying with Pham (since we booked it with Pham). Yet once we arrived, Pham was out-of-town. The couple who hosted us, though very friendly and welcoming, spoke very little English. It was obvious that Pham knew he was not going to be there, but we were not told that until just after we arrived. We wouldn't have minded had we known, but it felt a bit like a bait-and-switch and something that should have been mentioned beforehand. We were mostly interested in getting out of the city for a few days and just relaxing (the hammocks were a great place to relax and read). The husband took us for a walk around the town, then to a local waterfall/swimming area. We had a really great time. Once you arrive, just about everything besides lunch and dinner is an extra cost. Want a water? Gotta pay for that. Want to borrow a bike? That's extra. A beer? That'll cost you. None of the extras were outrageously priced, but considering you've already paid $18, per-person, it sort of felt like we were getting nickel-and-dimed at every opportunity. The food was all really excellent. Plentiful, freshly cooked and really tasty. We ate a total of 4 meals. A lunch when we arrived (rice, fried ground pork, and some vegetables), dinner(similar lunch but with a couple extra meat and vegetable dishes and some quite strong, and quite delicious rice wine), breakfast(instant noodles, an egg, and a banana/plantane) and a lunch the following day before we left (extra charge again). The house was really remarkable and charming. It would have been nice to get a tour of the house, as we only saw the room we stayed in, but I guess it is their home, and perhaps they didn't feel comfortable showing us around. The beds were really comfortable. The three of us each had a twin sized memory foam mattress, which had a mosquito net cover. There was no A/C, but there was some oscillating fans, which did an decent job of keeping the temperature comfortable. There is a shower, a western-style toilet, electricity (plenty of light at night to read), and Wi-Fi. Two really cute and friendly kittens, and quite a few chickens were always running around. They were fun to watch and listen to. Overall we had a good time. The family was nice and accommodating (though we spoke very little). Mai Chau is a beautiful place. It's nice to get out of the city and see a vastly different way of living. We were all really glad we went and we had a very memorable experience.

Great stay at a tranquil and welcoming homestay in Mai Chau. The place was a as described and the hosts and local family was very nice. The food provided was traditional and very nice. The accommodation is simple but exactly what you would expect in a traditional homestay. I would definitely recommend staying here while in Mai Chau, not just a nice family and place but also great experience.

Pham Binh had made experience in Vietnam absolutely unforgettable! I had the most amazing family for hosts, the village is beautiful, the house was very comfortable and clean, the food they served was delicious. I already miss them and wish to go back.

Given previous reviews, I was very much looking forward to a night at Mai Chau Family Homestay. However, my experience was very different from what other travelers have described. Firstly (and many others have noted this), Pham was not there when my husband and I finally arrived at the homestay (it took us at least two hours to find it after getting to Mai Chau by motorbike). This was not communicated to us beforehand. We allegedly stayed with his sister and her family, who speak very little English--thus we constantly had to call Pham on the phone to communicate. His sister and family were kind, but once again the language barrier inhibited the experience. Pham's sister cooked us a large dinner which was quite good--however, my husband got a very bad case of food poisoning directly after (most likely due to the meat, as I am vegetarian) and was quite sick for the entire night and into the next day (vomiting, chills, fever). Once again, I had to call Pham the next morning in order to communicate what was happening to his brother (? or brother-in-law)--his brother eventually took me to get some water and dry food for my husband, but not to a pharmacy for some stomach medicine (which I asked Pham about on the phone--he seemed very reluctant to let me do so). We were given lunch (not breakfast), which was much the same as the meal from the night before, although both of us were hesitant to eat much at all. Already we were ready to go to a different hotel and quite disappointed with our experience. When we were about to leave, however, Pham's sister told us that we had to pay more for the night--apparently it is $18 per person. This was NOT communicated to me beforehand, although Pham (again, on the phone) insisted that it was. When I selected "2 people" on my initial reservation, Air BnB showed a total of $18--and still does so. I spent an hour on the phone with Pham, who was adamant that I should pay $18 more and that he had told me originally that this would be the case. Eventually he threatened to leave a negative review on Air BnB and told us that his sister would not think well of Americans from here on out if I did not pay. Once again, because all of the other reviews for this listing are incredibly positive, I am hoping that my experience was simply an exception. But I would not recommend this homestay to others. If people do choose to stay here, I advise that they be very sure about price before booking and what this price entails (i.e., meals, entertainment (allegedly we were supposed to see traditional dancing??), and who you are actually staying with).

i first went to Mai Chau family homestay about 4 years ago when i first visited vietnam and simply fell in love with its beauty and charm. Now i'm back traveling in vietnam again and was looking forward to revisiting here as i had such wonderfull memories from my stay there. I'm so glad i did. The village is only 9 klm from the town and surounded by rice fields mountains a river with water falls and warm spring ( only a short walk from the house ) lots of shade trees throughout the village and all the lovely stilt houes. Everyone seems so friendly and the village seems almost self sufficient with fruit and vegatables gardens in every home along with large fish ponds chooks ducks pigs dogs. How very harmonious it felt. The food beer and rice wine was plentifull and the accomadation though basic by by western standards was clean and comfortable. Then the ride Binh orginized up through the surounding mountains and including Da and Ma rivers, Pu Luong nature reserve, Moc Chau highlands and all the differant minoritys peoples villages we passed through being Thai, Muong, kinh, Dao, Hmong, Tay, Hoa. it was all so very interesting and simply spectacular scenery. Rural vietnam is what i fell in love with last time i visited and this experience just reinforces those feelings and memories. Would i recommend this, most definitely.

Photos do not do this loft justice: so wonderfully planned out. It was a really amazing place to stay in every aesthetic aspect, the location is in a very quiet lakeside area that is in contrast from the Old Quarter.

The room is very spacious and looks just as exotic as the picture. I love the duplex effect of the space, and how the soft sunlight can gleam through the curtain in the morning. Shower might be a little small for someone over 6ft tall but aside from that everything is perfect. The house is right next to the lake and you can enjoy the cool breeze on the roof top. Neighbourhood is quiet - which is a nice break from the hustle bustle of the Old Quarter- but literally 10 mns away from everything. Uber is also available in the area. Perhaps the best part of all is our host. Minh is as attentive and welcoming as it gets. We truly enjoy our morning coffee chat with him. If you're looking for an atmospheric, friendly, and peaceful stay, this is your place. Period.

Nice place...

非常好的房间,靠近西湖边。房东从法国留学归来,英文法语都很好,沟通顺畅。最后还顺路送我们去了机场。非常好的房东。房间布局也很有特色!很喜欢!

Super host alert! Best host we've ever had. I wish my parents were as hospitable as Mr. Minh(hope they don't read this). amazing location and very comfortable stay. We loved the outdoor patio overlooking the lake. He went above and beyond our expectations. I hope to cross paths again.

This Airbnb apartment was amazingly equipped and so aesthetically pleasing. The hosts are very friendly, responsive, and accommodating (especially with our check in/out). The person that designed the apartment has an amazing eye for interior decorating. We especially love how they reflected Hanoi's culture/vibe into little details of the space. My boyfriend and I really appreciated the complimentary breakfast every day, it really boosted our mornings. We were also super glad that there was a water cooler in the apartment. It's such a simple addition but yet so useful and pleasant. My boyfriend and I really enjoyed meeting and talking Quango Minh (one of the hosts). We also loved playing with the friendliest/ cuddliest kitten ever in the lobby area. Overall, we would highly recommend staying here if you’re visiting Ha Noi. It’s a nice alternative from staying around Old Quarter…which we would Uber to (not far at all). Thank you for hosting us! We’ll both remember this stay fondly and equally to all of our other wonderful memories we experienced in North Vietnam.

The pictures do not justify the comfort level... After spending 3 weeks in Old Quarters, this was the perfect location to end my trip. Two weeks in Minh's place was extremely cozy, fun, amazing location and views, and food all around! Let alone they have someone who does your laundry and serves you breakfast every morning at 8am. You can't ask for more! Love love love this place. I'll stay here when I visit again and would highly recommend Minh's place to anyone! Cheers!

Very nice place Highly recommend~

Appartement is geweldig! moderne voorzieningen. dicht bij vele attracties. De gastheer, Nga, was geweldig! Ze is een geweldige communicator en maakte accommodaties in heel onze aankomst en verblijf. We hadden een vertraging in onze aankomst en het was erg makkelijk om te communiceren en te krijgen ahold van Nga. Ik zou het verblijf in dit appartement en bij elke woning door middel van deze host. Het appartement was geweldig! Nga, de gastheer, was zelfs beter om mee te werken.

Zeer mooi en schoon huis Het was alsof we in het hotel. De mensen bij de receptie waren allemaal vriendelijk. Gastheer was echt thouthful. En ik vond noodle restaurant, dat gastheer vertelde ons Infront van apratment. Het duurt 5 tot 15 minuten naar St.Joseph kerk. Maar het didnt kost dat veel en ik gebruikte uber dus de locatie was prima. Het ligt een beetje weg van het Hoan Kiem niet dat mensen aneusineun taxirit moet see're gaat om de positie opnieuw te controleren. Maar netheid en kwaliteit zijn geliefd zoveel fatsoenlijke hotels in Korea. De strategie heeft twee zeer grote en twee toiletten ook een badkamer in het huis deoraguyo groot genoeg ijdelheid twee douche baden. Als er een gastheer betaalde het grote geld door het eten van voedsel of zelfs cola aten goed van pas komen wanneer de regen we gingen. Host is ook vriendelijk en goed

We hadden echt een geweldige tijd bij Nga's appartement in Hanoi! Het appartement is zeer netjes en open. En het uitzicht op de Westlake is ook briljant. We hebben zelfs een diner door onze eigen in de keuken die goed is uitgerust. Het appartement is zeer rustig en veilig. Het is gelegen weg van de drukke oude stad Onze gastvrouw Nga is erg aardig. Ze bezochten ons nadat we incheckten. Ze niet alleen regelde ons een auto om ons op te halen toen we aankwamen in Hanoi, maar ook in geslaagd auto's voor onze verdere reizen in Vietnam. Het is heel aardig van haar om een lijst van de nabijgelegen restaurants en supermarkten, die ons leven gemakkelijker gemaakt. Tot slot, mijn familie en ik beveel Nga's place.

Nga was vroeger is het beste antwoord op de host die ik beide verblijven voor verblijf ooit ontmoet. Als u vragen om restaurant reserveringen ook het gaf me overnemen vrijwillig. Wat ontbrak was me zo snel als je wilt regelen. Verzoek voor een late check-out, maar kon niet mezelf aanvaard voor wie de volgende gasten die naar de luchthaven verstrekt gratis vervoer in plaats was.

Dit appartement was een perfecte manier om onze 3 weken vakantie te eindigen. Het was precies wat we nodig hadden, een thuis weg van huis. Nga is een super gastvrouw - ze was attent, behulpzaam en haar reactie was meteen. Ze regelde zelfs een auto naar het vliegveld voor ons! Het enige dat ons verblijf zou hebben gemaakt, nog beter is als we in staat waren om het zwembad te gebruiken, maar het was in onderhoud tijdens ons verblijf en was heropening 2 dagen nadat we vertrokken. We zouden hier zeker weer verblijven!

Nga is erg aardig persoon. Ze was vriendelijk en goed. Als u betreffen over communicatie, Ik zeg dat je je geen zorgen over dat. House is zeer schoon en mooi uitzicht. Koos dit huis !!

De gastheer is erg aardig, zoals ik nog nooit heb gezien. Ze probeert om u te helpen en om uw verblijf in Hanoi makkelijker. De flat is erg mooi en het uitzicht op de lac is echt wpnderfull. Het gebouw is volledig beveiligd. Ik adviseer sterk dit vlak en deze host.

Als u wilt echt een goede plek; uitstekend uiterlijk van de West Lake; veel restaurant mogelijkheden; en een attente gastheer die uw problemen het volgende moment dat je moet naar deze plek te beantwoorden.

Clean bedroom, nice and honestly host, but there is a big construction working all night right next door. Hope they will finish their job soon enough.

We were supposed to stay at Thuy's place for 2 nights and we changed to 1 night. It was far from the old quarter, it took us 25 min to reach there. We arrived around midnight and the room wasn't ready and we were surprised that there is a baby at the house so prepare yourself for late night cries. There is also construction next to the house. The room was large and the bed comfortable. It was a cheap option for us but the taxi far made back and forward made it more expensive than staying in Old Quarter. I would recommend this place for a layover when you just need a bed to sleep and not care where is located. If you are in Hanoi to see the city, options at the old quarter are better.

Stayed 2 nights at Thuys apartment. It was fairly easy to find. It is a very safe location with security always monitoring the building. The room was spacious and clean (working AC). Clean towels provided. Thuy was also kind enough to provide a reliable motorbike. Good value for a good stay, recommend staying here

A cozy and comfortable room.