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    Aan de slag met het schoonmaakprotocol van Airbnb
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    Aan de slag met het schoonmaakprotocol van Airbnb

    Inhoud van het protocol en waarom een goede hygiëne nu belangrijker is dan ooit.
    Door Airbnb op 4 jun 2020
    3 min. leestijd
    Bijgewerkt op 9 jul 2020

    Samenvatting

    • Guests are paying more attention to cleanliness than they ever did before

      • We’ve partnered with experts to bring you enhanced cleaning guidelines during COVID-19 and beyond

      • The recommended protocol includes a five-step cleaning process, room-by-room checklists, and more

      • Hosts with eligible listings who commit to these steps will get a special highlight on their listing page

      The way we travel is different now, and guests are expecting a higher standard of cleanliness more than ever. In a recent survey by Airbnb, guests said that concerns about cleanliness were the biggest barrier to booking a place to stay. Government authorities are also looking at cleaning practices in the home sharing sector as they create guidelines to reopen and protect their communities.

      Many of you have told us you want more guidance from Airbnb around how to meet these new expectations, and how to help protect yourselves, your loved ones, and your guests. So we’ve developed an enhanced cleaning protocol with clear step-by-step instructions to take the guesswork out of cleaning—and to help you reduce the chances of spreading disease—during the COVID-19 crisis and beyond.

      Expert-backed cleaning guidance

      To create this new cleaning standard, we partnered with Ecolab, a global leader in cleaning and hygiene technologies. We also received guidance from Dr. Vivek Murthy, the former U.S. Surgeon General, and many of the guidelines were informed by recommendations from the U.S. Centers for Disease Control and Prevention (CDC).

      Step-by-step checklists and education

      In this guide, we’ll share the cleaning protocol with specific guidance on how to clean, what to sanitize, and what supplies to have on hand. We’ve broken the process down into five clear steps, so you’ll know exactly what to do and when to do it.

      1. Prepare for safer cleaning
      2. Clean dust and debris
      3. Sanitize with disinfectant
      4. Check your room-by-room checklists
      5. Reset the room

      You’ll find detailed instructions for each of the steps in the cleaning handbook along with cleaning checklists for every room in your space. We’ve also included COVID-19-specific recommendations, like how to help protect yourself while cleaning.

      Please keep in mind that the cleaning guidelines may be updated over time as expert guidance evolves—Airbnb’s enhanced cleaning protocol is based on current scientific knowledge and prioritizes your health and well-being along with that of the overall community.

      A new way to show guests you’re going the extra mile

      We know that cleanliness is more important to guests than ever—and now you can show them it’s important to you too. We’re asking all hosts to read through an overview of the protocol and take a short quiz to show that they understand the guidelines. And eligible hosts who choose to commit to the cleaning protocol will get a special highlight on their listing page, so guests will know they’ve agreed to follow an enhanced cleaning routine. That may be just what guests need to feel comfortable booking your space. Learn more about eligibility for the listing highlight

      We know these guidelines will add time to your cleaning routine. But by adopting the protocol, you’re taking important steps toward helping to protect yourself, your guests, and the entire Airbnb community. And to make things easier, we've summarized what you need to know right here in the Resource Center.

      Information contained in this article may have changed since publication. Before you begin to follow the five-step cleaning process, please be sure to read the entire Airbnb cleaning handbook. If you choose to commit to Airbnb’s enhanced cleaning protocol, you acknowledge that you may need to take extra steps to protect yourselves, your teams, and your guests. Airbnb is not responsible for any injuries or disease resulting from following these guidelines. For more information, please consult the handbook. For cleaning guidelines specific to your region, please bookmark this Help Center article.

      Samenvatting

      • Guests are paying more attention to cleanliness than they ever did before

        • We’ve partnered with experts to bring you enhanced cleaning guidelines during COVID-19 and beyond

        • The recommended protocol includes a five-step cleaning process, room-by-room checklists, and more

        • Hosts with eligible listings who commit to these steps will get a special highlight on their listing page

        Airbnb
        4 jun 2020
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